COVID-19 Update
At Port Terminal Federal Credit Union, we are well aware of the potential impacts of the coronavirus (COVID-19) and are taking steps to ensure essential services are available to you. We have plans in place to ensure that we can provide services to our members. This includes the ability of our staff to work remotely and cross training them to ensure backup for critical roles. The PTRA FCU board of directors and management is closely monitoring our risk and preparedness for this changing situation.
The actions we are taking at this time include:
Monitoring the Centers for Disease Control (CDC) and World Health Organization (WHO) for updates and outbreaks
Increasing hygiene efforts by our staff and visiting members
Working proactively with our critical vendors to confirm their readiness to initiate their Business Continuity plan
The outbreak of COVID-19 and the threats are changing rapidly. As needed, we will continue to communicate with you through signage posted on monitors and at the credit union.
While we understand the situation remains fluid, we believe we are all well positioned to respond quickly and effectively. If you have any questions, please call us at 713-926-5000.
Sincerely,
Port Terminal Federal Credit Union Board & Staff